Purchases made during Christmas holidays will benefit from an extended returns policy. Purchases
can be returned, in line with our policy, until 14th January 2022.
Orders for guaranteed Christmas Delivery cut-off date is 30th November.
Overtime diamonds may appear to loose their beauty due to daily wear and dust or may even come loose from their setting, so its important to care for your diamond properly. To care for a diamond set in a jewellery piece it's always best to take it back to the jeweller you purchased it from or one you trust, where a trained expert will clean the stone and check the setting is securely holding the diamond in place. To clean a diamond the jeweller will use a mild solution of six parts water and one part ammonia, which is applied to the surface of the diamond with a soft bristle brush. If you want to clean the diamond yourself, here’s what we recommend; 1. Soak the diamond jewellery piece or ring in a warm mixture of mild liquid detergent and water 2 . If you need to remove any dirt, use a very soft brush that wont scratch the metal holding the diamond. 3. Rinse the ring in warm water to remove any of the mild detergent. 4. Then simply blot the metal and diamond dry with a lint-free cloth.
Whilst things will undoubtedly be different this year, that doesn’t mean you can’t enjoy life’s
most luxurious pleasures. The enchantment still flows at Steven Stone.
The Stone way has always been to provide our clients with the utmost in bespoke service, which
is why we are offering 1-on-1 virtual consultations over the lockdown period.
Whether you’d like to talk about the diamond you have had your heart set or you want to discuss
an engagement ring you have seen on our website, we’re just one click away.
It could be something as simple as booking a repair in. Or detailing how the process works when
creating precious memories. Our experts are here to help whatever the occasion.
Your safety. Our priority.
The safety of our customers has always been our number one priority.
When we were allowed to open our doors and welcome clients back, we went above and beyond when
putting COVID safety measures in place.
And now we are giving you the chance to experience the Stone lore from home. We want to ensure
that every client gets the full Steven Stone experience, which is why our virtual consultations
are as close to a showroom experience as possible. Uncompromising, unrivalled service.
We know you may be wondering about the level of service a video consultation can deliver. It’s
only natural. But we’re here to assure you that our jewellers are trained to give the most
authentic experience to all of our clients. They are there to put you at ease and to make you
feel comfortable talking about any aspect of your jewellery desires - no matter the setting.
They will be at our showroom, able to take you round wherever you want to go. Once you begin
your video consultation, you will forget that you’re in your own home having immersed yourself
in the magic of diamonds. Our consultations are a special process and absolutely no expense has
been spared in bringing this enchantment directly to your home.
Whether you want to treat yourself to the diamond you’ve always wanted or you’re after something
sentimental for your partner, our relaxed video consultations can match you to the perfect
It may be a completely handmade, bespoke commission or it may be a ready-to-wear ring. Whatever
it is, our consultations will ensure it is perfect down to the very last detail.
Or it may be as simple as a repair. You might just want to breathe new life into an old
heirloom. We can help you with that too. We pride ourselves on being authentic jewellers, not
resellers. If you need any jewellery assistance during lockdown, Steven Stone are always on hand
A Steven Stone Promise
We are committed to delivering an authentic experience, enveloping you in marvellous escapism.
Whether that be in our trademark showrooms or from the comfort of your own home.
It is a commitment that we take on with the utmost respect and is what sets Steven Stone apart
from the crowd.