VIRTUAL CONSULTATIONS
Whilst things will undoubtedly be different this year, that doesn’t mean you can’t enjoy life’s
most luxurious pleasures. The enchantment still flows at Steven Stone.
The Stone way has always been to provide our clients with the utmost in bespoke service, which
is why we are offering 1-on-1 virtual consultations over the lockdown period.
Whether you’d like to talk about the diamond you have had your heart set or you want to discuss
an engagement ring you have seen on our website, we’re just one click away.
It could be something as simple as booking a repair in. Or detailing how the process works when
creating precious memories. Our experts are here to help whatever the occasion.
Your safety. Our priority.
The safety of our customers has always been our number one priority.
When we were allowed to open our doors and welcome clients back, we went above and beyond when
putting COVID safety measures in place.
And now we are giving you the chance to experience the Stone lore from home. We want to ensure
that every client gets the full Steven Stone experience, which is why our virtual consultations
are as close to a showroom experience as possible. Uncompromising, unrivalled service.
We know you may be wondering about the level of service a video consultation can deliver. It’s
only natural. But we’re here to assure you that our jewellers are trained to give the most
authentic experience to all of our clients. They are there to put you at ease and to make you
feel comfortable talking about any aspect of your jewellery desires - no matter the setting.
They will be at our showroom, able to take you round wherever you want to go. Once you begin
your video consultation, you will forget that you’re in your own home having immersed yourself
in the magic of diamonds. Our consultations are a special process and absolutely no expense has
been spared in bringing this enchantment directly to your home.
Superior matchmaking
Whether you want to treat yourself to the diamond you’ve always wanted or you’re after something
sentimental for your partner, our relaxed video consultations can match you to the perfect
piece.
It may be a completely handmade, bespoke commission or it may be a ready-to-wear ring. Whatever
it is, our consultations will ensure it is perfect down to the very last detail.
Or it may be as simple as a repair. You might just want to breathe new life into an old
heirloom. We can help you with that too. We pride ourselves on being authentic jewellers, not
resellers. If you need any jewellery assistance during lockdown, Steven Stone are always on hand
to deliver.
A Steven Stone Promise
We are committed to delivering an authentic experience, enveloping you in marvellous escapism.
Whether that be in our trademark showrooms or from the comfort of your own home.
It is a commitment that we take on with the utmost respect and is what sets Steven Stone apart
from the crowd.
The cross over engagement ring design after it had been casted into 18 carat white gold
The centre round brilliant diamond on the engagement ring weighs 0.26 carats, is D colour and has a clarity grade VVS2. In total the diamonds in this cross over engagement ring total 0.39 in carat weight. After the ring was designed, casted into 18 carat white gold and the diamonds were beautifully hand set by our skilled gold smith it was ready to be sent to the customer.
The finished diamond crossover engagement ring
After the ring was designed, casted into 18 carat white gold and the diamonds were beautifully hand set by our skilled gold smith it was ready to be sent to the customer. Just after Christmas we received a pleasing email from the customer updating us on the engagement ring and how his proposal went. Hi, I just wanted to thank you for the fantastic job you and the team at Steven Stone did with my bespoke engagement ring design. The design was realised for me perfectly and the suggested changes to the original Idea were both valid and improved the result, a clear sign you know what you're doing, not that this was ever doubted. My girlfriend Kathryn was over the moon when I proposed and I can honestly say the ring blew her away, it couldn't have been a more perfect moment and I didn't want to have this experience without thanking you and your team for helping to make it so. Kind regards and thanks, Neil